Privacy Policy

Last updated: 21/08/2025

GRID Socials (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, visit our website, or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, company name, job title.
Contact Data: Email address, phone number, billing address.
Technical Data: IP address, browser type, device information, and cookies when you visit our website.
Usage Data: How you interact with our website, services, or social media.
Marketing & Communication Data: Your preferences in receiving marketing materials from us.

2. How We Use Your Information

We process your data for the following purposes:

To provide and manage our services.
To respond to enquiries and communicate with you.
To process payments and manage invoices.
To send you updates, newsletters, and marketing (where you have consented).
To improve our website, services, and customer experience.
To comply with legal or regulatory requirements.

3. Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so under the UK GDPR, such as:

Consent: Where you have given clear consent (e.g., marketing emails).
Contract: Where processing is necessary to deliver our services.
Legal Obligation: Where required by law.
Legitimate Interests: For our business purposes, provided these do not override your rights.

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Service providers and subcontractors (e.g., payment processors, IT providers).
Professional advisers (e.g., accountants, legal advisers).
Regulators, law enforcement, or other authorities when required by law.

All third parties are required to respect your personal data and use it only for the purposes we specify.

5. Data Storage & Security

We store your data securely using appropriate technical and organisational measures.
Access to your personal data is limited to employees and contractors who need it for legitimate business purposes.
We keep your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. International Transfers

If we transfer your data outside the UK, we ensure it is protected by using standard contractual clauses or other safeguards in line with UK GDPR requirements.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where there is no legal reason for us to continue processing it.
Object to processing based on legitimate interests or for direct marketing.
Request restriction of processing in certain circumstances.
Request a copy of your data in a portable format.
Withdraw consent where consent was the legal basis for processing.

To exercise these rights, please contact us at [Insert Contact Email].

8. Cookies

Our website may use cookies to improve user experience, track performance, and deliver personalised content. You can control cookies through your browser settings. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

GRID Socials

Email: hello@gridsocials.co.uk

Phone: +44 7495 045527

Address: Hightown House, Crow Arch Lane Industrial Estate, Crow Arch Lane, Ringwood, BH24 1PD

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.